Engine of More: Making it easy Pt.2
I wrote on Saturday about “making things easy”. The general gist of the text was that if you need everyone in your hackerspace or organisation to do something, you need to make it easy, as in really easy.
I want to talk about an idea. Sonder, it might not be a real word. Sonder is the sudden realisation that every person you see is living, inside their own heads, as complex and nuanced a life as you are, a life you can not see or understand just as no one else can exactly see inside your head.
Sonder comes into this idea of making things simple. When I say make things simple, not just for you but for everyone, we must understand that when someone else finds something hard, something that you find easy, they’re not faking it. They really really can’t do that thing as easily as you can.
I tend to see a behaviour in tech type communities, amongst Maker Faire attendees, online, in tech forums and on Instructables & on Twitter, where makers sort of think that everyone thinks and acts exactly the same as they do. That others should like the same things, get the same results and get pleasure from the same experiences, voices, softwares and locations. It goes the other way around too. I see people asking questions and sort of not liking the answers they get or ignoring the good advice they have been given. Have you seen that?
That’s because of sonder. We really are all quite different people. We have different experiences and comfort and discomfort zones. We take different cues from different stimulus. We have different wants and different deficiencies.
So next time someone doesn’t do the thing you need them to do and they say it doesn’t work for them. Try to remember, they’re not faking it. Accept it and try to make the solution truly easy for everyone. That might even mean having more than one process or way to getting the task done.
today’s thumbnail is reclaimed wood sorted at the ReMakery in Brixton. https://remakery.org/